Here, we have answered most of the common FAQs that our customers ask us.

• Q: Do I need a title to sell my junk car?
  A:  yes—you need the vehicle’s title to transfer ownership. However, at Fred’s Auto Removal they also offer solutions if you have a lost title or missing paperwork.

• Q: Can you buy my car if it doesn’t run?
  A: Absolutely. They buy cars in any condition — running, broken down, wrecked, junk, etc. Free towing is provided for non‐running vehicles.

• Q: Do you buy cars in any location?
  A: Yes. We serve the Portland/Gresham area and all nearby neighborhoods, Oregon cities, and also nationwide.

• Q: Is towing free?
  A: Yes, free towing is one of their key services — no hidden costs for pickups of non‐running or junk cars.

• Q: How fast can you pick up my car?
  A: Often same‐day pickup is possible once you accept the offer.

• Q: How do you pay me?
  A: We pay cash on the spot — you receive payment when your vehicle is picked up.

• Q: What kinds of cars do you buy?
  A: All years, makes and models in any condition — running, wrecked, salvaged, junk, etc. They list many vehicle makes on the site.

• Q: Do you buy cars without keys?
  A: Yes — you can sell a car even if you don’t have the keys.

• Q: What if my car is severely damaged / totaled?
  A: That’s fine—we still will make an offer. The value might be based on scrap or parts value but you still get cash.

• Q: How is my car’s value determined?
  A: We consider year, make, model, condition, whether it runs, parts value (especially wrecked 2009+), and scrap value.

• Q: Are there hidden fees?
  A: No hidden costs. Towing is free, payment is cash on the spot, we handle paperwork.

• Q: What if I don’t have the title but have other proof of ownership?
  A: We can discuss options when you contact us—lost title applications may apply.

• Q: Do you handle the DMV paperwork?
  A: Yes—We handle the Oregon DMV paperwork (for Oregon) to make the process simple.

• Q: Can I sell a car from another state?
  A: Yes—We provide nationwide service and buy cars in many states.

• Q: Do you buy trucks or vans too?
  A: Yes—We mention cars, trucks and vans.

• Q: Is the offer binding?
  A: Usually you will receive a quote, and once you accept it, the pickup and payment follow, so yes it’s binding in practice once accepted.

• Q: How do I start the process?
  A: You can call, text, WhatsApp or fill out their online quote form with details (year, make, model, condition, VIN).

• Q: What areas do you serve locally?
  A: Portland neighborhoods (Parkrose, St Johns, Williams, Alberta, Mississippi, Hawthorne, all Portland neighborhoods) plus many Oregon cities (Albany, Beaverton, Eugene, etc.).

• Q: How does Fred’s Auto Removal’s nationwide network affect how quickly they pick up vehicles?                                    
• A: Fred’s Auto Removal partners with a nationwide network of car buyers, wrecking yards, and towing companies, which allows us to schedule pickups faster and more efficiently. Whether you’re in the Portland OR area or anywhere in the U.S., we can often connect you with a local driver the same day you accept our offer. This network means you don’t have to wait long — in many cases, we can pay you and remove your vehicle within 24 hours.
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• Q: What types of vehicles does Fred’s Auto Removal buy nationwide?A: Fred buys running, wrecked, and junk cars, trucks, and vans nationwide

• Q: What are other ways to dispose of a junk car besides selling it?
  A: There are a few options for getting rid of a junk car besides selling it for cash. You can donate it to charity, which may qualify you for a tax deduction. Some people choose to recycle the vehicle through a scrap yard to recover the metal value. You could also part it out and sell individual components, though that takes more time and effort. However, selling your car to Fred’s Auto Removal is usually the fastest and easiest way — we handle the towing, paperwork, and payment so you can rid your property the same day of your unwanted car.

• Q: What happens after I accept the offer?
  A: You schedule pickup, we come tow your car, give you cash, and take care of paperwork.

• Q: Do you accept classic, vintage or muscle cars?
  A: Yes, we mention antique, vintage, classic or muscle cars as acceptable.

• Q: Will I get paid immediately?
  A: Yes—payment is made on the spot when the vehicle is picked up.

• Q: What if my car has major engine problems?
  A: That’s okay. We buy cars in any condition, including ones that don’t start or have major mechanical issues.

• Q: How do I prepare my car for pickup?
  A: Make sure you have proof of ownership (title or equivalent), ID, keys if available (but not required), remove personal items, note vehicle condition.

• Q: Do I need to wash the car or fix anything?
  A: No—repairs or cleaning are not required. We accept it as‐is.

• Q: What if my car is at a salvage yard or impound?
  A: Discuss when you call—we may still be able to handle it depending on your situation.

• Q: Can I sell a car even if it’s been declared salvage or “totaled” by insurance?
  A: Yes—We buy wrecked and total‐loss vehicles as well.

• Q: How much will I get paid?
  A: The exact amount depends on vehicle specifics; call/text with details for a free offer. We will give a fair quote.

• Q: What payment methods are available?
  A: Cash on the spot is available.

• Q: Do you buy cars with liens or finance owed?
  A: If there is still finance or a lien, you’ll need to call and discuss—often the payoff must be handled first or the title cleared.

• Q: Can I sell the car if the title is lost, stolen or damaged?
  A: Yes—We have provisions and can assist in title replacement or lost title applications.

• Q: Do I need to bring the car to you?
  A: No—We come to you and tow the car away for free.

• Q: Is the service available on weekends and holidays?
  A: Yes—We are open 7 days a week, from 8:00 am to 8:00 pm and available on holidays.

• Q: What if the car is non‐running, inoperable or on blocks?
  A: That’s fine—We still buy it and provide free towing.

• Q: Are there any condition restrictions?
  A: They accept all conditions—wrecked, junk, running, non‐running.

• Q: Do you only service Oregon or the whole U.S.?
  A: Both—We serve a large local area in Oregon plus nationwide service.

• Q: What vehicles do you not buy?
  A: Generally we buy all cars but if there is unusual condition (e.g., missing VIN) you should call and ask.

• Q: What happens to my vehicle after you tow it?
  A: The vehicle goes into their network of salvage yards, parts resale or scrap processing.

• Q: Do I need to remove personal items from the vehicle?
  A: Yes—it’s your responsibility to remove anything of value before pickup.

• Q: Will you provide documentation of sale and towing?
  A: Yes—we will bring a bill of sale and handle paperwork to transfer ownership.

• Q: Could the pickup be delayed?
  A: Pickup scheduling depends on your location and vehicle condition, but we aim for quick service, often same day or 24–48 hours.

• Q: What if I change my mind after accepting the offer?
  A: If you cancel before pickup there is typically no obligation. After pickup the sale is complete, so make sure you accept when you’re ready.

• Q: What if my vehicle has salvage or rebuilt title?
  A: We buy such vehicles; you’ll simply need to disclose that condition when you get your quote.

• Q: Do you handle the deregistration / cancellation of plates?
  A: Yes—We handle the DMV paperwork in Oregon. For other states you should ask how they handle that.

• Q: Can I schedule a pickup time that works for me?
  A: Yes—We will schedule at your convenience.

• Q: Is there any charge if I decide not to sell?
  A: No—they quote free, you’re under no obligation; you only pay if you accept the offer.

• Q: Do you provide quotes online?
  A: Yes—you can fill out the online form with vehicle details for a free offer.

• Q: What if my car is in a junk yard already?
  A: We may still arrange pickup or help you salvage value—call to discuss.

• Q: Do you buy motorcycles, boats or RVs?
  A: Our primary focus is cars, trucks and vans; you should call and ask for other vehicle types.

• Q: Can I sell multiple vehicles?
  A: Yes—if you have multiple cars you want to sell, you can request quotes for each.

• Q: Do you have to be at the location when you arrive?
  A: Yes—someone with proof of ownership, ID and vehicle access should be present when the tow truck arrives.

• Q: Will selling my junk car to you hurt my credit or affect my insurance?
  A: Selling your vehicle ends your ownership; it should not hurt your credit. You should cancel or adjust your insurance after the sale.

• Q: What if I still owe money on the car loan?
  A: You must check with your lender—often you’ll need to pay off the loan or include the payoff in the transaction. Call to discuss.

• Q: Can you buy a leased vehicle?
  A: Typically not—lease agreements usually prohibit transferring ownership. You should contact them and provide lease details.

• Q: Is this service environmentally friendly?
  A: Yes—by selling a junk car you’re enabling parts reuse, proper disposal of hazardous fluids and scrap metal recycling.

• Q: Will you give me a receipt?
  A: Yes—we provide a bill of sale and receipt for the transaction. You can photograph it for your records.